[solved] MacOS 888Poker Not Loading HUD

Hi,

I've installed with the trial to see if I like the software and want to subscribe, I installed on my Macbook with 888Poker and the latest MacOS, The HUD is working fine when I view hand history etc, but when actually playing nothing shows on 888Poker, the HUD application has been granted all the necessary permissions in Privacy & Security but still won't show, it's getting my hand history without a problem too.

When looking at the DevTools, it detects the 888Poker tables, but the HUD indicator stays red saying that it's not displaying, and the session/table columns remain blank. I've tried both the most recent release, as well as the most recent beta release and still have the same issue.

It's also showing my games 7 hours before they were actually played when imported too, and changing the timezone in preferences didn't fix this or the HUD either.

Welcome MilesOrSumn,

When you are playing,
From Xeester click on :
Help > Devtool > Export

This will create a file named "xeester-windows-XXXX.csv"
(which will be saved on your Desktop)

Which you can email to contact(at)xeester.com

You will also need to send :
- The file "xeester.log" which is located in the directory Documents/Xeester
- The history file of this table (from Xeester select the game and click on "Show files" for quick access).

Thank you