Incomplete data I need summary.txt

Hi, 
I have low stack Xeester and everything is fine on PokerStar. However When I'm playing on 888 Poker, all my KO are missing ,ans mostly all my final rank et gain or lost too. 
Someone told me that in my history, there is the ''summary.txt.'' missing files

Second thing, in the last 6 months, Xeester have suddenly ''frozen'' several time during my sessions, and I have to go on my pc in manager task to close it and restart.. Anything to do?

Thankx

Welcome musktrap,

I have low stack Xeester and everything is fine on PokerStar. However When I'm playing on 888 Poker, all my KO are missing ,ans mostly all my final rank et gain or lost too. 
Someone told me that in my history, there is the ''summary.txt.'' missing files

Yes you need 'summary' for each tournament, example :

 


Check in your 888poker folder, to open it quickly :
Import > Sites > 888poker > Double-clic on the folder

Do you see some 'summary' ?

Second thing, in the last 6 months, Xeester have suddenly ''frozen'' several time during my sessions, and I have to go on my pc in manager task to close it and restart.. Anything to do?

You can adjust the maximum RAM used from Xeester, by clicking on :
Options > Others...

 


In your case (depending on the RAM available on your PC) you can use :

8GB RAM > 1,000 MB
16GB RAM > 2,000 MB
32GB RAM > 4,000 MB

Hi,
Ok for the RAM I'll test different setting.

For the missing files 
1-if I got to my pc :C:\Program Files (x86)\Xeester\processed\888\2024\1\CharlzTheOne 
there is only .txt  no summary
2- if I take your way: open Xeester/Import/Site/888/ double click on the folder, it's lead me to this :
C:\Users\Charles\Documents\888poker\HandHistory\CharlzTheOne 
and there is mostly 90% of summary.txt
I've joined screenshots to help you if you need. As you can see Feb8th I've finished 8/186 with KO but on Xeester there is no stats. You can also see the line after on PS no problem
So what I have to do?
thanks

 

Hi,

Check by date by clicking on 'Modifié le' :

 


If 'summary' are presents for 2024 (your last games) :

1. Can you compress the folder :
   C:\Users\Charles\Documents\888poker\HandHistory\CharlzTheOne 
   and mail it to contact(at)xeester.com
   
2. Make a backup in Xeester (Start > Backups management... > Backup DESKTOP-XXXXXXX...)
   Let me know when it's done.

 

Hello, sorry for the delay...
I have compressed and sent de file you asked to contact@xeester.com 
I have a new backup to
And a brand new PC with 32g of ram
Thank you