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Impossible to connect

Impossible to connect was created by Koalamasta75

11 months 3 weeks ago #39183
Hi there,

I create this topic as it is often impossible to connect to Xeester.
2 days that I reinstalled the software on my laptop and 2 days that it's impossible to be connected to my account. Always the same error message (after 5 minutes waiting for a connexion) : "Impossible to connect to the server. Please try again in few minutes"...

Is it possible that it works sometime ? :(

Thanks for helping

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Replied by ngba3287 on topic Impossible to connect

11 months 3 weeks ago #39185
Hi,

Do you have an antivirus?
If so, did you configure it for Xeester?

www.xeester.com/x2-guide/troubleshooting

www.xeester.com/x2-guide/troubleshooting...-antivirus-firewalls

Once you have configured everything if it does not work you can try to reinstall it by disabling your antivirus, as follows:

Reinstall Xeester (so without uninstalling it) by choosing:
  • Keep my data
  • Keep my user preferences

If the problem persists,
Can you send to contact(at)xeester.com the file :

'xeester.log'

You will find it in :
C:\Program Files (x86)\Xeester
Modérateur

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