If the update doesn't complete when starting Xeester, you may see this screen :
If you encounter this problem :
1/ Check that your antivirus doesn't prevent Xeester from starting (please refer to the antivirus list available under "All articles")
2/ If the problem still occurs, perform the following checks :
Open folder C:\Windows\System32\drivers\etc\
Open the file named « hosts » (in notepad)
Check that the localhost section of this file is as follows :
- 127.0.0.1 localhost
If not, please disable any line containing a different localhost description.
In order to disable a line, you can add a # sign at the beginning of this line.
3/ If this doesn't fix your issue, please contact us for a live support session : Steps for setting up Teamviewer for a remote support session