Skip to main content

[solved] I can't upgrade my Subscription from free trials to micro games

Hello, from the page my-space/my-profile I would like to change my subscription from the free trials to the micro games plan. I have the micro games plan selected with "not yet paid" on my screen. Yet when i click "upgrade" I receive an error message :

"Chosen plans combination is not allowed (you must choose coherent plans selection, e.g. mandatory subscription(s) must be active or mandatory plan(s) must be chosen).
Please press back button and select the plan to which you would like to upgrade."

But on the previous screen everything is stuck, I can't remove or change anything. (Red Xs don't work)

Thanks in advance for the help.

Attachments:

Please Log in or Create an account to join the conversation.

Hello E351PHOREST,
can you refresh the subscriptions page and tell me if it's now ok ?
Thank you !
The following user(s) said Thank You: E351Phorest

Please Log in or Create an account to join the conversation.

Replied by E351Phorest on topic [solved] I can't upgrade my Subscription from free trials to micro games

1 month 22 hours ago #40276
Yes it worked, thank you !
 

Please Log in or Create an account to join the conversation.

Perfect then !
Have a nice end of week :)

Please Log in or Create an account to join the conversation.

Replied by E351Phorest on topic [solved] I can't upgrade my Subscription from free trials to micro games

1 month 21 hours ago #40278
Maybe I spoke too soon ! :D I got to the payment page and everything seemed right but so far no confirmation email nor proof that the purchase really went through. 
 

Please Log in or Create an account to join the conversation.

Let me check and I’ll let you know ASAP

Please Log in or Create an account to join the conversation.

Should be fine now ?

Please Log in or Create an account to join the conversation.

Replied by E351Phorest on topic [solved] I can't upgrade my Subscription from free trials to micro games

1 month 21 hours ago #40281
Yes all good ! thanks again for your efficiency :D

Please Log in or Create an account to join the conversation.

You are very welcome ! ;)

Please Log in or Create an account to join the conversation.

Time to create page: 0.859 seconds
Powered by Kunena Forum

© 2011 - Xeester, all rights reserved.