[solved] Pokerstars Tournaments incomplete data

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2 years 10 months ago #29108 by Xomia
I get for a lot of tournaments the "incomplete data" sign. It does not register the place I finished and for that reason also not how much money I gained. I save hand histories and tournament summeries in english.

Anyone known fixes for that prblem?

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2 years 10 months ago #29109 by ngba3287
Replied by ngba3287 on topic Pokerstars Tournaments incomplete data
Welcome Xomia,

Can you compress the folder :
C:\Program Files (x86)\Xeester\processed

and mail it to me at ngba3287(at)xeester.com


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Can you make a backup so I can look at the problem?

Make a backup in Xeester (Start > Backups management... > Backup DESKTOP-XXXXXXX...)

Let me know when it's done.

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2 years 10 months ago #29114 by Xomia
Replied by Xomia on topic Pokerstars Tournaments incomplete data
I sent you the folder and made a backup.

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2 years 10 months ago #29127 by ngba3287
Replied by ngba3287 on topic Pokerstars Tournaments incomplete data
Hello,
I don't see any problem,
Can you click on :
Import > Import processed files...
That should solve the problem.

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