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[solved] Impossible to finalize my payment

  • Skyblue
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4 months 2 days ago - 4 months 2 days ago #38532 by Skyblue
[solved] Impossible to finalize my payment was created by Skyblue
Hello,

I am unable to proceed to the payment of my subscription.
The payment page claims that my adress is not correct even though it is.

Could you please help?

(I managed to find the problem, the adress field does not allow for apostrophes)

Thanks a lot!
Last edit: 4 months 2 days ago by Skyblue.
The following user(s) said Thank You: ngba3287

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4 months 2 days ago #38533 by ngba3287
Replied by ngba3287 on topic [solved] Impossible to finalize my payment
Welcome Skyblue,

Yes !
This is a CCBill problem,
you need to remove all punctuation (commas, apostrophes, etc...) in the address.

Your license is activated !

Have a nice evening !
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