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[solved] Impossible to finalize my payment

[solved] Impossible to finalize my payment was created by Skyblue

1 year 3 weeks ago - 1 year 3 weeks ago #38532
Hello,

I am unable to proceed to the payment of my subscription.
The payment page claims that my adress is not correct even though it is.

Could you please help?

(I managed to find the problem, the adress field does not allow for apostrophes)

Thanks a lot!
Last edit: 1 year 3 weeks ago by Skyblue.
The following user(s) said Thank You: ngba3287

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Replied by ngba3287 on topic [solved] Impossible to finalize my payment

1 year 3 weeks ago #38533
Welcome Skyblue,

Yes !
This is a CCBill problem,
you need to remove all punctuation (commas, apostrophes, etc...) in the address.

Your license is activated !

Have a nice evening !
Modérateur

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