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[solved] HUD isnt working after subscription

HUD isnt working after subscription was created by caillouvic

3 years 6 months ago #32832
Hello, yesterday I subscriped from my free trial to micro. I changed nothing, I can see my HUD on the table with all options i used but its not working/counting the statistic. I checked everything, options on pokerstars are the same etc.

Thanks for helping.

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Replied by ngba3287 on topic HUD isnt working after subscription

3 years 6 months ago #32834
Welcome caillouvic,

[To do when you're not playing]

Apparently you've never:
Make a backup in Xeester (Start > Backups management... > Backup DESKTOP-XXXXXXX...)


Which would have made it possible to restart from this point of safeguard to solve your problem quickly.


Try this :

Make a backup in Xeester (Start > Backups management... > Backup DESKTOP-XXXXXXX...)


Then, once the backup is completed,
Check the list of sessions to see if the last parts show "0 hands" and delete them:
(see example)


Once finished :

Repair the database in Xeester (Start > Repair the database)


And to finish :
Import> Import old untreated files ...




If after that the problem is fixed, make a new backup:

Make a backup in Xeester (Start > Backups management... > Backup DESKTOP-XXXXXXX...)
Modérateur

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Replied by caillouvic on topic HUD isnt working after subscription

3 years 6 months ago #32855
Its working now, thank you!

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