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[solved] HUD does not launch on iPoker network (win2day) Mac client

[solved] HUD does not launch on iPoker network (win2day) Mac client was created by Heaviside

11 months 1 week ago #39491
Hi,

HUD does not launch in win2day (iPoker network, the only legal poker site in Austria) client on MacOS.  The hands are imported properly, the tables are recognized and the live results are working perfectly, but the HUD never appears. The permission for screen recording is enabled. Could you please help me out? What am I doing wrong? I really want to use your product, but no HUD is a show stopper.

Thank you.
 

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Replied by rivaci on topic [solved] HUD does not launch on iPoker network (win2day) Mac client

11 months 6 days ago #39492
Hello Heaviside,
Next time you play and don’t have the HUD, can you go to menu Help>Devtool, tab Windows, click the Export button, and send the resulting file at contact(at)xeester.com ?
Thank you!

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Replied by Heaviside on topic [solved] HUD does not launch on iPoker network (win2day) Mac client

11 months 6 days ago #39493
I never get HUD. Will send the file. Thanks for the response.

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Replied by rivaci on topic [solved] HUD does not launch on iPoker network (win2day) Mac client

11 months 6 days ago #39497
Solved in version 2.25.0.6 :)
The following user(s) said Thank You: Heaviside

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Replied by Heaviside on topic [solved] HUD does not launch on iPoker network (win2day) Mac client

11 months 6 days ago #39498
I confirm. Very efficient support.
The following user(s) said Thank You: rivaci, ngba3287

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